Udemy: IT service operations and Service Desk management
What are you going to get
Service Operation Processes
Go to the course
The course material is based on the ITSM best practices, MOF(r), and also my on 15 years experience as an ITSM consultant. In this course You learn a lot of tips & tricks to make Service Desk performance better.
The number 1 reason people take this program
Most heard feedback on this program
Develop procedures for Incident resolving