Udemy: IT Help Desk Ticketing Tool for L1 Support
5 hour 5 hours
Beginner 
English
What are you going to get
Introduction
Ticket life Cycle Management
JIRA Service Management
JIRA Incident Ticket Creation
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Course description
Last reviewed: May 12, 2023 by the Think Orion Education Research Team
In this E-Learning you will be Guided for Creating and Managing the IT support tickets in any organization. This course will be beneficial for the Freshers and Associates who is joining as L1 Support for any organization.
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Most heard feedback on this program
Associates will Learn all about creating the tickets properly for the EUC Support.
A technocrat with over 22 Years of total experience in INFRASTRUCTURE MANAGEMENT SERVICE with technical expertise in Implementation, Datacenter Operations, Cloud Infrastructure, Cyber Security, Support and Training on most of the industry standard latest technologies.
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